Can someone tell me why it is that a tech support office is closed on the days/times that their customers are most in need of them? PC People, my local computer store, does business and support for home users. So they are open from 8:30 to 6 Monday through Saturday. Now except for Saturday that is when home users are at work. Most home users will need help in the evening and on weekends. So now I'm sitting here with a stupid computer problem that makes no sense at all but effectively turns my 1.8 gig machine into a P60 equivalent!